Frequently Asked Questions

If you have more questions, please email hello@hercreativedetails.com and I’ll get back to you as soon as possible.

General

No, if you buy a digital product or a service on this website, since these are digital services and products, there is never any refund of any product or custom service from my shop.

Your project can be cancelled at your request, however your deposit is non-refundable. So I strongly advise you to read all the features of the packs offered, to send me precise instructions and, in case of doubts or clarifications, to contact me by email before making any purchase. For more information on refunds and more, read Terms & Conditions and  Privacy Policy of this shop.In case you decide to buy one of my services on Fiverr, then I recommend that you read the Terms and Conditions of the website itself.

The payments accepted is the following: PayPal custom invoice. There is no deferred payment but only in a single installment. The invoices will be in euros – but don’t worry about it, you can pay in dollars. You can also safely buy a service in euros with PayPal. Thanks to PayPal, you can very well pay in dollars and the system will automatically convert the payment into euros.

We will collaborate via email or, in the event of mailbox malfunctions, you can write to me privately here on messenger. No calls and videocalls please. I’ll reply your message as soon as possible. I am full of requests within my website and I am not interested in full time collaborations. Yes, I live in Italy but work remotely all over the world with international clients, so don’t worry.

Of course, don’t worry! Why not? I’m specialized in feminine design, but I can create your branding elements or website even if you have a masculine brand as long as you like minimalism and simple style. I only and exclusively make this kind of designs, please don’t insist on anything else.

Regardless of the custom service you choose, I carry out all my services and designs only and exclusively in the following languages: English, Italian, Spanish, French, German or Portuguese. Keep in mind these terms especially if you decide to collaborate with me for the creation of your website. No other languages please.

WordPress Themes

All my themes are built with very light and reliable parent themes, specifically with Kadence, Blocksy or Hello themes. Each parent theme used is specified in the description of the individual product page, so that you know how it was built. I generally build my child themes using Kadence or Hello as parent themes. The whole design was made for both desktop and tablet and mobile visual. Thanks to its lightness and the clarity of its responsive design (weighs a few mb), my feminine WordPress themes are suitable for any type of business.

Each purchase includes the following elements: theme + templates. Specifically, my themes are structured as follows: Kadence Child theme + kadence free blocks & Blocksy Child or Hello Theme + Elementor Pages Templates.
If you have installed the Kadence theme on your site you can still use the templates built with Blocksy or Hello, applying them directly within your site without installing the main theme.
Please note: in this last case, however, you have to adapt the templates you buy to your current theme. Just select “Elementor Full With” or “Elementor Canva” as the basic layout and set the colors and parameters.

Obvious, of course. It will never be 100% the same (on the other hand, no thing in the world is exactly the same as another) but the live demo fully reflects the theme you will purchase.
When you buy the theme you must then configure all the settings, fonts, colors and layouts to the best and that’s it.

Of course, don’t worry about that. All my themes are very easy to import, you don’t have to have code skills. In any case, you will have my website theme support at your disposal and if you still can’t install it, I offer extra services (not included in the purchase of the theme) of customization and installation of the themes. Here all the details.

Only if you buy a theme created with Elementor Pro, otherwise just the free Elementor plugin is enough. In any case, it is always specified in the product description tabwhen the Elementor Pro subscription is required. For Kadence themes, on the other hand, Kadence Pro is not required.

My themes features

All my themes are built with very light and reliable parent themes, specifically with Blocsky, Kadence or Hello themes. Each parent theme used is specified in the description of the individual product page, so that you know how it was built. The whole design was made for both desktop and tablet and mobile visual. Thanks to its lightness and the clarity of its responsive design (weighs a few mb), my feminine WordPress themes are suitable for any type of business.

It is easy to apply even if you don’t have code skills. Thanks to the Demo Import you will be able to import the entire design like the one you see in the live demo. You’ll edit colors, images and fonts thanks to Elementor or Kadence free blocks. Yes, you got it right. The theme is perfect for launching your online store or your own business.

According to the theme you buy, you’ll receive 20+ beautiful pages strategically designed with Elementor or Kadence blocks to convert visitors into potential buyers.

You’ll receive also a text file with a link to import my theme. If you intend to read it right away, here is my step by step guide on how to install my themes.

Kadence Block Collections

The only three important requirements are:

1. Have a website on WordPress.org with a top-level domain.

2. The fee kadence theme, installed, activated and updated.

3. Install Gutenberg Blocks by Kadence Blocks plugin.

My blocks templates don’t work with WordPress.com, Showit, Shopify, Wix etc. Any other requirements, such as fonts, licenses or additional plugins are always expressly indicated in the product description tab.

No, sorry. My Block Collections only work with the Gutenberg Blocks by Kadence Blocks (and builder). Therefore they will never work neither with Elementor Free, nor with Elementor Pro or other WordPress builders.

Absolutely not. All my Kadence Block Collections are built with the free version of Kadence, so you don’t have to have any paid kadence plugins, just a free kadence theme, installed, activated and updated. Then if you want to purchase the free plugins for other reasons, you are completely free to do so. They are very useful.

You’ll receive also a text file with a link to import my theme. If you intend to read it right away, here is my step by step guide on how to install my themes.

You’ll receive also a text file with a link to import my theme. If you intend to read it right away, here is my step by step guide on how to install my themes.

You’ll receive also a text file with a link to import my theme. If you intend to read it right away, here is my step by step guide on how to install my themes. If you need a paid font (or already have it installed on your website), you can import it or set it on individual pages.

Absolutely yes. You can apply them individually within your clients’ websites (if they have Kadence). Remember: each single purchase corresponds to a single license for a SINGLE application of a Collection on a single website. If you are a designer, then also take advantage of the Block Collection BUNDLE and purchase a license only once. In the latter case the license includes ALL my Collections and you can mix them together to create a customized design.

Here is my step by step guide on how to import my collections.