For support or theme customization, we may occasionally request your login details. To avoid sharing your main credentials, you can simply create a new user account for us.
Add new User #
Log in to your WordPress Dashboard and go to Users > Add New.
Provide the following details #
In the Add New User section, enter the following information:
Username: hercreativedetails
Email: support@hercreativedetails.com
Role: Administrator
Check the box to skip the confirmation email and when you’re finished, click the “Add New User” button.
Send us the password #
On the next screen, scroll down to the Account Management section and click the “Set New Password” button to create a password. Please send this password to us through the theme installation ticket form.
The alternative #
Alternatively, if you are unable to create a New User, download and activate this plugin below to give us temporary access.
Use our support email mentioned in point 2 of this article and select “One month” for the duration of the generated access link.
